Privacy Center
Privacy Policy
Last updated: 02/06/2026
Introduction
At BotLinx, we take your privacy seriously. This policy describes how we collect, use, and handle your data when you use our AI assistant platform. By using BotLinx, you agree to the terms outlined in this document.
Data Collection
- Account Info: We store your name, email, and organization details to provide our service.
- Knowledge Base: Any PDFs or website data you upload are encrypted and used exclusively for your bot's training.
- Usage Data: We monitor request volume and system health to maintain performance and billing accuracy.
AI Training & Privacy
Critical Note: We never use your private business data to train public AI models. Your data remains isolated within your specific account instance.
Security Measures
All data is encrypted using industry-standard AES-256 encryption at rest and TLS 1.3 in transit. We perform regular security audits to ensure your business intelligence remains protected.
Questions about our privacy practices?
Contact our Privacy Officer