Everything you
need to know
Common questions about BotLinx AI assistants and how they can transform your business support.
BotLinx is an AI chatbot platform designed to help businesses automate customer support, capture leads, and provide instant answers to common customer queries. With BotLinx, you can train your chatbot on your own knowledge base, embed it directly on your website, and start engaging visitors within minutes.
Yes! We offer a 30-day Pro+ free trial with full access to all premium features. During the trial, you can upload your data, test the chatbot on your site, and explore how BotLinx improves customer engagement. No credit card is required.
Installing BotLinx is simple. After signing up, you’ll get a one-line JavaScript snippet that you can paste into your website, or a React component if you’re using React/Next.js. Once added, your chatbot will be live instantly.
Not at all. BotLinx is built for everyone — from small business owners to large enterprises. You can upload documents, FAQs, or website data, and our AI engine will handle the training automatically.
Yes, your data is completely secure. BotLinx uses enterprise-grade encryption to protect your information, both in storage and in transit. We do not sell or share your data with third parties.
BotLinx offers flexible monthly and yearly subscription plans. You are billed automatically at the beginning of each billing cycle using your preferred payment method. Yearly plans come with a discount compared to monthly billing.
Yes, you can upgrade or downgrade your subscription anytime from your account dashboard. If you switch from monthly to yearly, your billing will adjust immediately and unused portions are credited.
We generally do not offer refunds for partial usage of subscriptions. However, if you experience a technical issue or believe you were charged incorrectly, our support team will review your case.
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